Shipping Policy

Last updated: 5 November 2026

At Skincare Boss Cosmetics, we aim to deliver your skincare and beauty products safely and as quickly as possible.

Orders are usually processed within 1–2 working days after payment confirmation, excluding weekends and UK public holidays.

During busy periods, processing may take slightly longer.

Estimated delivery times will be displayed at checkout or communicated during the ordering process.

Delivery times may vary depending on your location and the courier service selected.

Shipping costs are calculated and displayed at checkout before you complete your purchase.

Any applicable free delivery offers will be clearly displayed on our website.

Where tracking is available, you will receive tracking information once your order has been dispatched.

You can use this information to monitor your delivery.

Customers are responsible for providing accurate delivery details when placing an order.

Please contact us as soon as possible if you notice an error in your delivery information.

If your order has not arrived within the estimated delivery timeframe, please contact us so we can investigate with the courier.

We will assist in resolving delivery issues in accordance with applicable consumer protection laws.

If your order arrives damaged, please contact us promptly with photographs of the affected packaging and products so we can investigate.

Your statutory consumer rights remain unaffected.

For shipping enquiries, please contact:

Skincare Boss Cosmetics
Email: [[email protected]]